Refund Policy

1. Return Eligibility

We accept returns within 7 days of receiving your order.

To qualify for a return:

• Item must be unused
• Item must be in original packaging
• Proof of purchase is required
• Product must not show signs of damage caused by misuse

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2. Non-Returnable Items

The following items are not eligible for return:

• Used brush heads
• Opened hygiene-related products
• Clearance or promotional items
• Gift cards (if applicable)

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3. Damaged or Incorrect Items

If you receive:

• A damaged product
• A defective item
• The wrong item

please contact us within 48 hours after delivery with:

• Order number
• Photos/videos of the issue

We will review and provide a replacement or refund where applicable.

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4. Refund Process

Approved refunds will be processed back to the original payment method within 7–14 business days depending on your payment provider.

Shipping fees are non-refundable unless the issue was caused by us.

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5. Return Shipping

Customers are responsible for return shipping costs unless:

• Wrong item was shipped
• Product arrived defective
• Product was damaged during delivery